We get these questions a lot. Here are our best answers...
Yes, you can see samples at our showroom or manufacturing site, depending on your needs. We prefer that you see the samples in person so you can get a first-hand look. All visits are by appointment only to ensure personalised attention.
Absolutely, We understand that every project is different, and we will work closely with you to ensure we meet your budget. We offer a range of options to suit various price points without compromising on quality.
The typical turnaround time for a new countertop is 7-10 days, but this can vary depending on material, size and complexity of your project.
As a customer of Apex, you’ll have a dedicated point of contact throughout the process. Feel free to message them anytime with questions or support, and we’ll respond as quickly as possible. We’re committed to supporting you every step of the way and long after.
While it’s rare, we’re ready for anything. Our commitment to your satisfaction doesn’t end when the project does. You’re not just a customer—you’re a friend who trusted us with your project. If anything goes wrong due to the installation or fabrication, we’ll take care of it, as our 1-year workmanship guarantee states. And if the issue isn’t related to our work, we’re still here to help you as quickly as possible because you’re our valued customer.
Absolutely! We like to think of ourselves as your local stone guides. We’ll answer all your questions and give advice based on your preferences and lifestyle, making it as easy as possible for you. In the end, the choice is all yours, we’re just a helping hand.